Useful Contacts

If you are concerned about an adult at risk of abuse in Brighton & Hove call Access Point, the contact centre for Adult Social Care, on 01273 295555

In an emergency call 999


The Portal provides a single point of contact for victims and survivors of domestic or sexual abuse and violence, helping them to find the right help, advice and support. The Portal can also give advice and support to friends, families and professionals.

Tel: 0300 323 9985
Web: theportal.org.uk


National Domestic Violence Helpline (24-hour helpline)
Tel: 0808 2000 247


Elder Abuse Response raise awareness of elder abuse as well as running a Peer Support Volunteer Programme which brings older people together to support each other and a helpline.

Tel: 080 8808 8141
Web: www.elderabuse.org.uk 


Healthwatch is the independent watchdog for health and social care services in Brighton & Hove. They support local individuals and communities to influence the design, delivery and improvement of local health and social care services, and enable people to make informed choices about their health and wellbeing by assisting them when they have concerns or complaints about these services.

Tel: 0300 012 0122
Web: www.healthwatchbrightonandhove.co.uk 


Public Concern at Work is a whistle blowing line for staff concerned about bad practice in the workplace

Tel: 020 7404 6609
Web: www.pcaw.co.uk


Samaritans provide a 24 hour freephone line for people to confidentially talk about any issue

Tel: 116 123
Web: www.samaritans.org


Grassroots Suicide Preventionsupport communities to prevent suicide, one life at a time. They teach suicide alertness and intervention skills to community members and professionals, and are proudly working towards making Brighton & Hove the UK’s first Suicide-Safer City. Their Stay Alive app is free to download from Google Play or Apple’s App Store

Web: www.prevent-suicide.org.uk


Mental Health Line provide support and information over the phone

Tel: 0300 5000 101 (Monday to Friday 5pm to 9am, and 24 hours at weekends and bank holidays)


Saneline out-of-hours phone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems.

Tel: 0845 767 8000  (Open 12pm to 2am)
Web: www.sane.org.uk 


Mind in Brighton & Hove
Promotes good mental health in Brighton & Hove and across Sussex.

Tel: 01273 66 69 50
Email: info@mindcharity.co.uk
Web: www.mindcharity.co.uk 


Speak Out advocates work with individuals with learning disabilities in Brighton & Hove

Tel: 01273 421921
Email: info@bhspeakout.org.uk


NHS Carers Direct Helpline provides carers with advice to help them make decisions about their personal support needs and the needs of the person they looking after, including information about assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education.

Tel: 0300 123 1053
Web: www.nhs.uk/conditions/social-care-and-support-guide/pages/carers-direct-helpline


The Carers Centre provides services for carers to help them cope with their situation, get the support to which they are entitled, and to participate in the community of our city

Web: www.thecarerscentre.org 


Care Quality Commission The independent regulator of health and social care in England whose role it is to make sure hospitals, care homes, dental and general practices and other care services in England provide people with safe, effective and high-quality care

Web: www.cqc.org.uk


My Life is an easy-to-use, online directory listing local Brighton & Hove and national organisations and services to support everyday living

Web: www.mylifebh.org.uk


Safe in the City The Safe in the City Partnership made up of the council’s casework and projects teams and Brighton & Hove’s neighbourhood policing teams. They work together with partner agencies to tackle hate incidents and anti-social behaviour, and reduce crime.

Web: www.safeinthecity.info