Making Safeguarding Personal

Local Government Association – Making Safeguarding Personal Guide 2014

Developing a safeguarding culture that focuses on the personalised outcomes desired by people with care and support needs who may have been abused is a key operational and strategic goal for the SAB.

It is important that all safeguarding partners take a broad community approach to establishing safeguarding arrangements. It is vital that all organisations recognise that adult safeguarding arrangements are there to protect individuals.

We all have different preferences, histories, circumstances and life-styles, so it is unhelpful to prescribe a process that must be followed whenever a concern is raised.

Making safeguarding personal means it should be person-led and outcome-focused.

It engages the person in a conversation about how best to respond to their safeguarding situation in a way that enhances involvement, choice and control as well as improving quality of life, wellbeing and safety.


People are supported and encouraged to make their own decisions and give informed consent.


It is better to take action before harm occurs.



The least intrusive response appropriate to the risk presented



Support and representation for those in greatest need



Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse.



and transparency in delivering safeguarding.



Outcomes should be defined by each individual.

The key principle of Making Safeguarding Personal is to support and empower each adult to make choices and have control about how they want to live their own life. It is about responding to safeguarding situations in a way that enhances their involvement, choice and control, as well as improving their quality of life, wellbeing and safety. Therefore outcomes should be identified and defined by each individual, but may include:

  • To be and feel safer
  • To maintain a key relationship
  • To make new friends
  • To have help to recover
  • To have access to justice or an apology
  • To know that this won’t happen to anyone else
  • To maintain control over the situation
  • To have a choice and be involved in making decisions
  • To be able to protect themselves in the future
  • To know where to get help


If you are concerned about an adult at risk of abuse call Access Point, the contact centre for Adult Social Care, on 01273 295555

In an emergency call 999